Thank you for your submitting an evaluation of the OnLINE Incident Management Academy Level 1 course.

As an added benefit and a thank you for completing the course and submitting the feedback form, we wanted to give you the option to download the slide decks that were used during the course. Feel free to download and save any of the following resources:

Block 1 slide deck
Block 2 slide deck
Block 3 slide deck
Block 4 slide deck
Block 5 slide deck


Need a Certificate of Completion?  Email your name as you want it printed on the certificate, company name, and the date you completed Block 5 to

What's next?

Academy Level 1 is the first in a series of courses designed to enhance your ability to respond to IT incidents in the most effective manner, reducing down time and returning to a normal state of operations as quickly as possible.

Having completed the Level 1 course, you may continue on to the Level 2 and 3 courses, or you may take stand alone courses in Joint Information Center, Unified Command, or others.

You can also find incident management resources for free and for purchase on our main website: