Thank you for submitting an evaluation of the OnLINE Incident Management Academy Level 1 Open Enrollment course. Those who attended at least 3 out of 4 full Sprints are eligible for a Certificate of Completion. To request a certificate, please use the form below.
Academy Level 1 is the first in a series of courses designed to enhance your ability to respond to IT incidents in the most effective manner, reducing down time and returning to a normal state of operations as quickly as possible.
Having completed the Level 1 course, you may continue on to the Level 2 and 3 courses, or you may take stand alone courses in Joint Information Center, Unified Command, or others.
You can also find incident management resources for free and for purchase on our main website: www.blackrock3.com.