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Blackrock 3 partners: Online incident management training

Blackrock 3 Partners
Incident Management for IT Operations Training

Real-time, instructor-led courses connecting groups of IT professionals worldwide using interactive learning and live-training technology.

  • Certification tracks for key Incident Management roles: Incident Commander (IC), Command Staff (Scribe & Liaison Officer), and Subject Matter Expert (SME)
  • Modular instruction
  • Interactive training and dynamic group exercises
  • Training tools similar to those used during IT incidents
  • Flexible scheduling
  • Reduced travel costs

Upcoming Level 1 Training Sessions

JULY session: meets July 17, 19, 21 & 24

SEPTEMBER session: meets September 18, 20, 22 & 25



Self-Paced 24/7
Incident Management System Awareness

Learn at your own pace through this 4-part entry-level multi-media series. Quizzes and supplemental material help you build knowledge and check your understanding of the IMS system.

Course length: approximately 2.5 hours

Additional details and course description available on the registration page:


Returning students:

  • To return to a self-paced course you have already registered for, click on My Courses in the top right corner, then select the Course from the images  shown. You may need to log in again.
  • To use a Voucher to pay for a new course, click on My Courses in the top right corner, then click Redeem a Voucher in the menu at the top. You may be asked to log in again.


Need help?

Need help registering or accessing your course material? Email