Privacy Policy

Summary:

We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something you might later regret.

Why we value your privacy

We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’re uncomfortable with the information companies, governments, and other organizations keep on file, so we ask for only the bare minimum from our customers. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information

We ask for contact information including your name, email address, and phone number, on our website so that we can reply to your enquiry.

Our website doesn’t use cookies or scripts that were designed to track the websites you visit. We don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.

We ask for your account and contact information when you sign up for the online training.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.

What information we hold

  • When you contact us by email or through our website, we collect your name, email address, phone number, a social media username, and the company you work for, if you’ve given us that.
  • If you sign up for the training program, we only collect your email address and a phone number.
  • All purchases are processed by PayPal or Stripe, our ecommerce platform and we never have access to your credit card information.

Where we store your information

When you contact us through our website, we store your information in LifterLMS our training platform software. When you buy our training program, your information is stored in our PayPal or Stripe, our ecommerce platform.  

What we use your information for

We will use your e-mail address to provide a certificate and vary rarely we will use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We will use your information to send you invoices, statements, or reminders.

Who’s responsible for your information at our company

Chris Hawley, our CTO, is responsible for the security of your information. You can contact them by email at info@blackrock3.com if you have any concerns about the information we store.

Who has access to information about you

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.

The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it. We use a different, randomly generated password for each service, and never use the same password twice.

The computers we use are all encrypted and are protected by a passcode or fingerprint access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by a fingerprint or facial recognition.

How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Chris Hawley by email at Chris@blackrock3.com. If you’re the letter writing type, send your envelope to Blackrock 3 Partners Inc., 1832 Yale Drive, Alameda, CA 94501.

Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.