Points to Ponder
- Understanding your own personality allows for better communications
- Understanding your audience’s personality allows for better communications
- Effective human to human interaction makes for a more successful response
Key Learnings
- The IC should be focused on the SMEs and how they are communicating
- Effective communication and motivation from the IC prompt a more efficient response
- Leading a mix of personalities and other influences challenges the IC
GROUP EXERCISE RESOURCE
Audio Recordings
OPTIONAL
Webinar (33 minutes)
This page is set up for Academy sessions with a live facilitator.