Incident Simulation 4 Answer Sheet – Blackrock 3 Partners

Incident Commander / Key Responder

Incident Simulation #4 Answer Sheet

The person responsible for Tactical Documentation should share their screen for this exercise.

Instructions

A copy of your responses will be emailed automatically to the person responsible for Communications, who will use that to brief your breakout room’s findings when you return to the main group.

Date *

Company Name *

Your name, as the one performing Tactical Documentation: *

Your email address: *

Confirm Email

Who is leading the exercise (Incident Leader)? *

Who is responsible for Communications? *

Email address of the person filling the Communications role: *

Confirm Email

1. Which personality trait is Bob demonstrating? *

2. What effect does Bob’s behavior have on the forward momentum of the incident resolution effort? *

3. What tactic should the Incident Commander employ to address the behavior? *

Engage
Deflect
Ignore

4. Explore and discuss alternative ways to address the behavior if the first tactic does not bring the desired result. *

Blackrock 3 Partners

Online Training

Incident Management for IT Operations

Incident Commander / Key Responder

Incident Simulation #4 Answer Sheet