Level 2: Command Staff Workshop
Sprint 2:
Incident Communications
Resources
- Slides: Level 2, Sprint 2
- IMS Briefing Examples
- Bloom’s Taxonomy
Points to Ponder
- Adopt key holding phrases that are easily deployed in written or spoken communications
- Keep your audience anchored to process-based updates until you are certain of a solution or pathway to resolution
- Ending all outgoing communications with the next briefing times removes uncertainty for the audience
This page is set up for Academy sessions with a live facilitator.