Please enable JavaScript in your browser to complete this form.1a. Please rate your overall experience with this training course, on a scale of 1-5. *Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 51b. Please explain. *2. Please rate your experience with each Sprint that you attended.Did you attend Sprint 1? *YesNoSprint 1 included an introduction to Incident Management as applied to IT operations, various command staff roles (IC, LNO, Scribe), and a small group discussion of the organization's Operational Maturity. If you were absent for any reason, or if you were in class for less than an hour, please select "No".Please rate Sprint 1 on a scale of 1-5 starsRate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5Did you attend Sprint 2? *YesNoSprint 2 focused on effective incident communications, and included small group exercises to practice CAN Reports and IMS Briefings. If you were absent for any reason, or if you were in class for less than an hour, please select "No".Please rate Sprint 2 on a scale of 1-5 starsRate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5Did you attend Sprint 3? *YesNoIf you were absent for any reason, or if you were in class for less than an hour, please select "No".What did your group focus on in Sprint 3? *(Track A) Documentation and scribing(Track B) Human behaviors and command strategies(Track C) Technology failure simulationsPlease rate Sprint 3 on a scale of 1-5 starsRate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5Did you attend Sprint 4? *YesNoSprint 4 focused on command structure, stage appropriate briefings, and small group exercise centered around suggestions for furthering your organization's operational maturity. If you were absent for any reason, or if you were in class for less than an hour, please select "No".Please rate Sprint 4 on a scale of 1-5 starsRate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 53. The training content is intended to reinforce the soft skills of key command staff positions. Did the overall content accomplish that goal? Please explain. *4. Please tell us which command staff role you felt most confident stepping into and which one felt the most out of your comfort zone. *5. The group exercises are designed to be ambiguous to provide a practice space for individuals to take leadership roles. Did the group exercises effectively reinforce key learning points? *6. Do you feel more confident as an incident commander or responder after completing the training?YesNo7a. Would you recommend the Blackrock 3 Incident Management for IT Operations course offerings to a friend or colleague? *YesNo7b. Why or why not? *8. You’ve had multiple interactions with industry colleagues and/or co-workers throughout the course. Was there anyone who stood out in any of the key incident management roles? If so, who? What behaviors, traits or skills did they demonstrate that made them effective?Your comments will be included anonymously in a feedback report to the organization. 9. What other comments would you like to add about your experience in this course? *Thank you for your feedback. We value your input.First Name * Last Name * Company Name *In what time zone are you located? *What is your location? (city/state/province/country) *Work Email * PhoneSubmit
