Level 1
Sprint 2:
Incident Commander and CAN Reports
Small Group Exercises
Points to Ponder
- IMS has a long history in incident response and is useful for a variety of incidents
- A bad incident which is run well, is viewed with positive thoughts, while a minor incident run poorly is viewed as a disaster
- A culture of response and effective communication are keys to successful incident response
- Incident response is a team sport, led by the entire command staff
Signs: countable and validated
Symptoms: subjective and descriptive
Written Resources
Key Learnings
- Established and identified Command roles are essential
- The incident commander should ensure that the incident maintains forward momentum
- The incident commander should try to minimize distraction and disruptions to the resolution effort
- Delegation of duties improves the response
- A consistent communications protocol is essential
- CAN reports are an effective tool for the incident commander to provide clarity to all responders during the incident
Multimedia Resources
This page is set up for Academy sessions with a live facilitator.