Level 2: Command Staff Workshop Sprint 6:Incident Documentation Exercise & Resources Slides: Level 2, Sprint 6Cross Country Scenario and WorksheetLevel 2 Course Evaluation Points to Ponder Time is critical in all aspects of incident responseThe person leading the incident is the conductor of the incident response orchestraAn effective leader reduces the Mean Time To Restore (MTTR) Key Learnings One person cannot effectively fill all the Command functionsAssigning tasks and keeping SMEs on track is key to forward momentum in the resolution effortUsing all the command roles improves the overall incident response process This page is set up for Academy sessions with a live facilitator. Back to Academy Resources