Level 2: Command Staff Workshop

Sprint 6:
Incident Documentation

Slides: Level 2, Sprint 6

Points to Ponder

  • Time is critical in all aspects of incident response
  • The IC is the conductor of the incident response orchestra
  • An effective leader reduces the Mean Time To Restore (MTTR)

Key Learnings

  • One person cannot effectively fill all the Command functions
  • Assigning tasks and keeping SME on track is key to forward momentum in the resolution effort
  • Using all the command roles improves the overall incident response process
GROUP EXERCISE RESOURCE
Command Staff Exercise

XC Scenario and Worksheet

 

Final Steps:
Feedback & Certificate

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