Incident Commander / Key Responder Level 1 Block 1:Orientation and Operational Maturity Level 1, Block 1 Slides Benefits of IMS Identifies roles and responsibilitiesProvides the framework for command and collaborationIdentifies common terminologyProvides a framework for organized troubleshooting and decision makingOptimizes MTTA and gives the best shot at MTTREmphasizes the importance of communications Key Learnings SCRIBE DOCUMENT Improving Incident Response Exercise (Standard) Exercise (Option H) Sample emailed report GROUP EXERCISE RESOURCE Incident Management IT Operations Maturity Model (click to enlarge) OPTIONAL Successfully Leading Critical IT Functions During Incident Response EVALUATOR Group Exercise Scoresheet ScoresheetSample formSample emailed report This page is set up for Academy sessions with a live facilitator. Back to Academy Resources