Incident Commander / Key Responder Level 1
Block 1:
Orientation and Operational Maturity
Benefits of IMS
- Identifies roles and responsibilities
- Provides the framework for command and collaboration
- Identifies common terminology
- Provides a framework for organized troubleshooting and decision making
- Optimizes MTTA and gives the best shot at MTTR
- Emphasizes the importance of communications
Key Learnings
SCRIBE DOCUMENT
Improving Incident Response
OPTIONAL
Successfully Leading Critical IT Functions During Incident Response
This page is set up for Academy sessions with a live facilitator.