Incident Commander / Key Responder Level 1
Sprint 1:
Orientation and Operational Maturity
Benefits of IMS
- Identifies roles and responsibilities
- Provides the framework for command and collaboration
- Identifies common terminology
- Provides a framework for organized troubleshooting and decision making
- Optimizes MTTA and gives the best shot at MTTR
- Emphasizes the importance of communications
Key Learnings
SCRIBE DOCUMENT
Improving Incident Response
OPTIONAL
Successfully Leading Critical IT Functions During Incident Response
VIDEO
(click image to view video)
This page is set up for Academy sessions with a live facilitator.