Level 1
Sprint 3:
Incident Communications
Small Group Exercises
The instructor will let you know
which exercise to use
- Company Specific Technology Scenario
- Planning Exercise: Cross Country
- Planning Exercise: Conference
Written Resources
SCRIBE DOCUMENT:
Points to Ponder
Much of incident communications is intended to gain the confidence of the receiver
The 3 Pillars of Communications
- You must have an open line of communication
- The receiver must understand your message
- The receiver must remember your message
Key Learnings
CAN reports and IMS briefing have different purposes
Efficiency requires being prepared and choosing the appropriate format (CAN report or IMS briefing)
Be prepared for the Post Game!
This page is set up for Academy sessions with a live facilitator.