Incident Management Training for IT Operations

Key Contact Checklist
Step 2

At any point, if you have questions, please reach out to
Class Lead & Executive Intro
Survey: Your Organization
Technology Scenarios
Before Class Starts
Invitations & Zoom Links

Class Lead & Executive Introduction

Have your training dates been scheduled and confirmed?  If YES, continue on! We are exciting to be working with you and your team. These next few steps will help make the training more valuable for participants from your organization.


Please provide additional information regarding key roles of people from within your organization:.

We find that a warm 5-minute introduction from someone on your leadership or executive team really helps set the tone and build momentum for the training.

Uploading a video instead of having an Executive do a live introduction?  Simply use the form below, or email your video to
Click or drag a file to this area to upload.
Instead of having an executive join the training "live" (via zoom) at the beginning of the course, your company may choose to upload a 3-5 minute introductory video. The typical welcome video features an Executive or leadership team representative who kicks off the event and helps set the tone for the remainder of the training.