Incident Management Training for IT Operations

Key Contact Checklist
Step 3

At any point, if you have questions, please reach out to
Class Lead & Executive Intro
Survey: Your Organization
Technology Scenarios
Before Class Starts
Invitations & Zoom Links

Survey: Your Organization

Thank you for serving as the Key Contact for your organization! Your answers to these questions will help us identify issues that may challenge your organization’s  response during critical IT incidents.

2. Describe three challenges encountered during high severity incidents.

Use one box per idea.