Incident Commander / Key Responder Level 1

Sprint 4:
Stakeholder Briefings and Capstone Exercise

Points to Ponder

  • Know your audience.
  • The effectiveness of communications lies with the listener.
  • Be brief, be brilliant, be done.

Key Learnings

  • Communications during incidents vary by stage of the incident.
  • Incident Management can scale to the size of the incident by using Unified Command/ Joint Information Center and Tier One.
  • What are your recommendations for improvement in the areas of Training, Program and Culture?

 

GROUP EXERCISE RESOURCE
IMS Briefing Exercise
GROUP EXERCISE RESOURCE
Capstone Exercise
cap-thumb
GROUP EXERCISE RESOURCE
Incident Management IT Operations Maturity Model

(click to enlarge)

EVALUATOR
Group Exercise Scoresheet
GROUP EXERCISE RESOURCE
Scenario Briefing Document

XC Scenario Briefing

 

GROUP EXERCISE RESOURCE
Scenario Worksheet

XC Scenario Worksheet
(for use by designated Scribe)

OPTIONAL
Incident Management for IT Operations: Lessons Learned from Firefighters

 

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